No, currently we only ship within the continental United States. If you live outside of the US stay tuned to our Instagram & FB for announcements when we go live internationally!
Shipping is fast & easy with HXB. Orders are processed and shipped within 24 hours of receiving them. Standard delivery is between 3-4 days in the lower 48 states. Delivery details will be provided in your confirmation email.
We use all major carriers (USPS/Fedex/UPS), and local courier partners. You’ll be asked to select a delivery method during checkout.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly with your order # and an HXB team member will take you through the process.
In the event you received an item that is damaged or leaking we make getting a replacement easy. Simply snap a pic of the damaged package/item and email it along with your order ID to firstname.lastname@example.org. An HXB team member will be able to assist you from there.
You can contact us through our contact page! We will be happy to assist you.